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As a futurist I am often asked, “How can we honestly plan for the future when everything seems to change overnight?” Old models and methods of strategic planning have proven inadequate for today’s volatile and uncertain environment. As a result, organizations are busily trying to manage internal disruption in the midst of a complex external environment. Although my work spans the industry spectrum, I have found that the non-profit and social services sector face some of the greatest potential challenges in a complex and uncertain future.
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